Responsible gambling

Responsible Gaming at Great Blue Heron Casino Port Perry

At Great Blue Heron Casino, we take our responsibility to promote responsible gaming seriously. Our goal is to ensure that all patrons enjoy a safe and enjoyable experience while minimizing the potential harm associated with excessive or problem gambling.

Self-Exclusion Program

Our self-exclusion program allows individuals to temporarily exclude themselves from entering casino premises for specified periods of time (e.g., 6 months, 1 year, or longer). This is an effective tool in preventing over-gambling and provides a safeguard against relapse. Membership information shared across participating venues ensures accountability.

Reality Checks

Regular reality checks are implemented to help patrons track their gaming sessions and set personal limits. Our staff can assist in setting time and money limits, recognizing signs of problem gambling, and accessing professional help.

Deposit Limits & Time-Outs

We support Ontario's responsible gaming framework by offering practical tools such as deposit limits and time-outs for patrons who wish to self-regulate their spending habits. These measures enable individuals to maintain a safe balance between entertainment and financial stability.

Links to Support Organizations

In recognition of the importance of problem gambling services, we provide easy access to various support organizations through our website. This includes local counseling services, national or provincial hotlines, and health information resources like ConnexOntario.

Problem Gambling Education & Resources

• PlaySmart centers on-site offer educational materials, budgeting tools, and staff guidance to promote responsible gaming practices.
• Regular workshops and seminars provide patrons with insights into problem gambling identification, prevention strategies, and available support services.
• Partnerships with local organizations help us stay informed about emerging issues in our community.

Responsible Gaming Standards

We adhere strictly to provincial regulations and guidelines outlined by the AGCO. Our goal is to create an environment that promotes responsible gaming habits while addressing the needs of problem gamblers.

Great Blue Heron Casino aims to provide a safe, engaging experience for all patrons, ensuring everyone can enjoy their visit without risking harm to themselves or others.